Investigate transactions using search and filters

You can investigate transactions and the associated video recordings by using filters and search words. The filters help you narrow down your search, for example transactions from the last seven days, or a specific cash register. Search words help you identify specific data from the transactions, for example the name of the sales clerk or unauthorized discounts.

1. Click the Transact tab.
2. In the Today drop-down list, select a time interval.
3. In the Source drop-down list, select the transaction sources you want to investigate. Disabled sources are marked with "()", for example "(CashRegister_)".
   
4. Enter your search words. The search results are displayed as transaction lines below the filters, and in the receipt, the search item is highlighted.
5. To update the list, click .
6. Click a transaction line to view the associated video still frame. Use the or buttons to start the video in backward play or forward play mode.

By default, transaction data is stored for 30 days, but depending on the configuration, data can be stored up to 1000 days.

The search mechanism does not distinguish between upper and lower case letters.

© 2018 Milestone Systems A/S